Privacy Policy

1. Introduction

ExJAM (The EX-junior Airmen Association) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, service number, set, squadron, chapter, and location
• Account Information: Username, password, and profile preferences
• Event Registration: Dietary preferences, accommodation needs, and special requirements
• Payment Information: Payment confirmation details and transaction references
• Communication Data: Messages, feedback, and correspondence with ExJAM

3. How We Use Your Information

We use the information we collect to:

• Process your membership registration and event bookings
• Communicate with you about events, updates, and announcements
• Maintain and improve our services
• Facilitate networking among alumni members
• Send newsletters and promotional materials (with your consent)
• Respond to your inquiries and provide customer support
• Ensure security and prevent fraud

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With Other Members: Your profile information may be visible to other verified ExJAM members in the alumni directory
• Service Providers: We may share information with third-party service providers who assist in operating our website and services
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Event Partners: Information necessary for event coordination may be shared with venue partners and service providers

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Update or correct your information
• Request deletion of your account and data
• Opt-out of marketing communications
• Control your privacy settings and profile visibility
• Request a copy of your data

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you delete your account, we will remove or anonymize your personal information within a reasonable timeframe.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
privacy@exjam.org